Frequently asked questions


How should I launder my apparel to ensure a long-lasting print or embroidery?

The tags on the inside of your garments contains helpful instructions for laundering your apparel, but those instructions are intended to primarily protect the fabric and stitching of the garment itself. They don’t necessarily tell you how to look after your custom imprint or embroidery. Once you’ve customized your apparel with your own unique design, you’ll also want to keep that design looking new and vibrant for as long as possible. You can help make that happen with the tips below. See the sections below for tips specific to digital printing and embroidery.

  • Turn garments inside-out before washing and drying
  • Machine-wash at as low a temperature and as gentle a cycle as possible
  • When machine drying, use a lower temperature if possible. Air drying is even easier on imprints
  • Don’t iron directly on the print or custom-embroidered areas
  • Avoid bleach and other harsh detergents
  • As always, follow any other care instructions on the garment tags

Are there any specific tips for laundering digitally printed items?

Digital prints are durable but are more liable to fade from wear compared to screenprints. So it’s especially important to launder with care. See care indtructions below:

  • Turn garment inside-out before washing and drying
  • Machine-wash in cold water only
  • Lay flat to dry & avoid machine drying
  • Tumble dry low heat if machine drying is required
  • Do not iron the imprint

Are there any specific tips for laundering embroidered items?

For embroidered items, be sure to dry apparel promptly after washing and avoid the use of the steam feature on your iron. See care instructions below:

  • Wetness can cause embroidery to shrink and distort
  • Don’t wring embroidery dry
  • If thread colors bleed into the wash, rinse in lukewarm water, then rinse repeatedly in cold water until the rinse comes out clear
  • Avoid washing embroidered apparel with other items that have metal zippers or fasteners. These could catch on the embroidery and cause damage
  • Consider sandwiching embroidery between two pieces of cloth while ironing to protect it from the heat of the iron
  • Avoid rubbing stained embroidery since this can damage the thread

Are there any specific tips for laundering screen printed (heat transfer) items?

Essentially no; these items can be treated the same as screen print.


Will I get my order on time?

COVID-19 has affected all of us, and that's certainly true of the Absolute Fashion Family. In spite of the difficulties we are all facing, we're committed to providing a safe experience for our employees and for our customers. At Absolute Fashion, we pride ourselves on building great relationships in our communities and are focused on doing everything we can to contribute to their safety. We are always committed to our 100% Satisfaction Guarantee, and we’ll absolutely do our best to meet your needs. Keep in mind, the current climate is evolving at a rapid pace, and some shipments may experience delays that are beyond our control (i.e. federal or state mandate). Given the extraordinary impact of COVID-19, we are currently unable to guarantee our delivery dates. Our Sales Managers will be reaching out to our customers proactively if we anticipate any delays, and we are committed to providing the best experience possible, no matter the circumstances. However, if you have any questions about your order, please contact us.